Road accidents

How do accident management companies work?

Most people assume when they’ve been in a car accident they need to contact their insurance straight away. But this doesn’t have to be the case.

Instead, you can use an accident management company, like Claimsline, to handle the accident management for you.

In this guide we'll look at how accident management companies work and how they can potentially save you costs after a road accident. Let's dive right in.

How do accident management companies work?

Accident management companies offer support after a road accident by managing the entire process on your behalf. They assess the accident, liaise with your insurance company for claims, arrange for your car's repair, and ensure you have a replacement vehicle if needed.

Their goal is to minimise your stress and inconvenience, typically charging no upfront fees as they recover costs from the insurer of the at-fault party. This service aims to provide peace of mind and a hassle-free path to getting back on the road.

This approach simplifies the post-accident process, ensuring efficient and comprehensive support.

Over 18,000 motorists have used our services, saving an average of £537.*

Report the accident

As soon as your accident has occurred, get in touch with the accident management company first, even before your insurer. You can call us on 0333 006 8282 or make a claim online.

When calling, you’ll speak to one of our dedicated claims professionals within just 3 minutes.

Your claim will be processed

Our handlers will ask you about the incident and your claim. They will collect all of the relevant information needed for the claim. Whether you are at fault or not, our service will be tailored to your specific circumstances.

Accident management vehicle support

One of the many benefits of using Claimsline, is we provide you with a like-for-like replacement vehicle on the same day of your accident. Motorists qualify for this if they are not at fault for the incident.

Providing you with a vehicle on the same day is one of our most important priorities. This allows you to get on with your day, and not need to worry about sourcing transport until your vehicle is repaired.

In addition to this, you’ll receive a free £150 fuel card to help towards your costs.

If you are at fault for the incident, we will put £150 towards your excess, and manage the repairs to your vehicle. All you need to do is alert your insurer and provide a claim reference number. You will get £150 reduced off your excess cost when you come to collect your vehicle.

If your vehicle is not drivable after the incident, we will arrange its recovery for you.

Management of your claim

Using a claims management company to handle your incident means you can sit back and let them do all the work for you. As soon as you report the accident to the accident management company, they take over.

Claimsline will handle the recovery of your vehicle, while also ensuring you have a replacement vehicle of the same standard.

On top of this, we will handle the incident with the insurers, and secure your payout for your vehicle.

Claimsline manages everything to allow you to solely focus on recovering from your accident.

Repairing your vehicle

You can be assured that your vehicle will be in safe hands with Claimsline. We only use approved repairers that are BS101 registered. They all use the latest technology, and will only use first-hand parts as replacements.

Payout for claim

When using a claims management company, the cost of the claim is covered by the insurance company of the person at fault for the incident. Therefore, you will not be charged.

No claims bonus will be saved

As you will not be claiming through your insurer, your no-claims bonus will not reset back down to zero. With car insurance prices being at an all-time high, increasing by 58% in just 12 months. This means keeping your no claims bonus is essential to saving money.

At Claimsline, we find it extremely frustrating that motorists lose their no claims bonus if they’re in an accident that wasn’t their fault. By signing up to Claimsline’s services, you keep your no claims bonus safe.

By not having any years on your no claims bonus, you run the risk of your insurance premium increasing.

How much will an accident management company cost me?

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Why you should use Claimsline as your accident management company

As soon as you’ve been involved in a road traffic accident, make sure that everyone involved is okay, and contact emergency services if they’re required.

Then get in touch with Claimsline, the UK’s fastest growing accident management company, and we will handle your claim from start to finish.

Using Claimsline is by far the best option for those not at fault for their accident. Here are some of the main benefits:

  • Like-for-like car provided on the same day of your accident
  • £150 fuel card
  • Avoid paying your insurance excess
  • Keep your no claims bonus safe
  • Approved repairers using first hand parts
  • Save an average of £537*

Being involved in an accident can be an overwhelming experience, but accident management shouldn’t be. Sign up and join the 18,000 motorists who chose Claimsline for their accident management.

FAQs

Is it better to go through an accident management company?

Going through an accident management company like Claimsline can save the hassle of contacting your insurance when you’re involved in an accident.

Claimsline clients receive a like-for-like replacement vehicle on the same day of their accident, and even get a £150 fuel card to help cover costs.

Is it worth using an accident management company?

Going to Claimsline instead of your insurance company is a cost-effective alternative. We’ve saved our clients an average of £537* if they’re not at fault for the accident. We help prevent you from paying your insurance excess, and protect your no-claims bonus.

*Over the past 12 months, from 2nd May 2022 to 2nd May 2023, we provided a replacement vehicle to 4,092 clients, and we are pleased to report that none of them had to pay any excess. Our clients have saved an average of £537, which is based on the average excess amount that our clients would have had to pay during that period.

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© Copyright 2024 Claimsline Group Ltd. All Rights Reserved.

Claimsline.com is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 217654795. Registered with the Information Commissioner's Office; registration number ZA059156.You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor.***Where we reference "Our membership has already saved customers an incredible £8 million and counting!" Since we began we have helped 16,709 clients who we have provided a replacement vehicle to as of 2nd May 2023, over the past twelve months the average excess saved was £537. Claimsline Group Ltd is authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activities FRN Number is 831196. As published in The Times on 24/09/23, The Daily Mail 08/10/23, The Guardian 09/09/23.