Experienced a non-fault motor accident? We’re Claimsline, your claims management alternative to your insurance. Our hassle-free claims process is stress-free. We’ll make sure your claim is handled quickly and efficiently by one of our advisors, taking care of everything: from providing legal advice to arranging repairs and liaising with your insurance company.
Our accident management services will save you time and money, leaving you to focus on what matters most: your well-being.
You don’t have to call your insurer following an accident. You can count on us to handle every aspect of your accident claim, whether at fault or not. From arranging a replacement vehicle to managing vehicle repairs, we offer a free-of-charge 24/7 alternative to traditional claim processes.
After a road accident, contact us first, even before your insurer and a dedicated claims handler will assist you, ensuring a wait time of no more than 3 minutes. We’ll take care of everything, so you focus on your well-being. Because it's not just about handling an accident; it's about taking the steps to make sure you get the result you deserve. And all of this comes at no cost to you.
Our team of claims handlers operates 24/7 365 days a year to ensure a seamless claims process.
We’ll quickly get your vehicle back on track after the accident, making sure both your vehicle and you stay safe.
If your vehicle isn’t drivable, we arrange its recovery. All our technicians are BS101 registered.
If Not At Fault we provide a same-day like-for-like replacement vehicle and a free £150 fuel card to help towards costs.
If you have been involved in a motorcycle accident that wasn’t your fault, Claimsline will help you get back on the road.
Cycling accidents often lead to serious injury. We’ll work to repair or replace your bicycle and recover your losses for anything you’ve lost out on as a result of the accident.
Discover why choosing accident management services following a non-fault accident is the best choice. The costs incurred for providing these services are paid for by the at-fault insurance company as it is their legal obligation to do so directly to us, ensuring that there are never any costs incurred by you as a Claimsline client.
Costs are paid by the at-fault insurance company, incurring no charges to you. If you're not at fault, we shield you from excess charges, with an average saving of £537.
Unless you pay extra to protect it. Otherwise, it’s adios!
We’ll organise repairs with one of our trusted technicians, all our technicians are BS101 registered manufacturer-approved body shops using first-hand parts to restore your vehicle.
Our claim handlers will review your claim, assess the damage, and coordinate with insurance companies, repair centres and other relevant parties. Whether at fault or not, we tailor our service to suit your situation.
We’re proud to share that we’ve achieved an “Excellent” rating on TrustPilot with reviews from people like you who we’ve helped since 2019.
In case of personal injuries, we’ll guide you through the necessary support process.
Complete our quick and easy form, and once you’ve provided your information, you’ll receive your policy documents via email.
Honestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. And, best of all, it won’t cost you a penny. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.
Dealing with your insurer can be a car crash in itself. And that’s if you manage to get through to them. We avoid any third wheeling, dealing with everything on your behalf. Not just saving you the stress and time, but protecting you from that god-awful elevator music they’d have you listening to.
Believing in complete transparency, we make sure you’re never hit by any hidden costs — or any nasty surprises along the way.
Your claim is covered through your membership and, if the accident wasn't your fault, we recover all costs from the other party's insurer.
We also don’t charge you extra if you are at fault. Quite the opposite. We’ll put £150 towards your excess, so you’re only responsible for any uninsured costs, such as the remaining policy excess amount.
The only time we would charge you is if we find out you’re making a fraudulent claim — for example, a staged accident. In this situation, you’d be liable for all hire car charges.
Not one bit.
If you claim through us and it’s not your fault, you won't pay a penny of excess and we’ll protect your no-claims. Even if you are at fault, we’ll put £150 towards your excess.
The only thing that could potentially change is your insurance premium, but even that wouldn’t increase as much as if your insurer handled the claim.