Accidents happen. Claimsline sorts them.
Estimated wait: under 3 minutes
We’ll be even quicker, if you have the following to hand:
Start a motorbike or personal injury claim now.
Yep, you heard us. While insurers tend to go round in roundabouts after an accident, we just want to help. And whether that’s roadside recovery, providing a same-day like-for-like replacement or arranging all the repairs, we save you time and a whole load of hassle. Add in the fact you won’t have to spend a penny in excess and we typically pick up the phone in 3 minutes whenever you need us, and you have everything you need to focus on the most important thing: you.
When we manage your claim, we manage the whole claim. Offering a bootload of added benefits from that first call to the final pay-out.
If your car isn’t driveable, we’ll send someone to recover and get it into one of our manufacturer approved garages. Not Mick’s down the road.
If you’re not at fault, we won’t touch your excess save £537* on average. If you are, don’t panic, we’ll give you £150 to go towards the cost.
There’s nothing worse than explaining yourself over and over again, so we pair you with one handler throughout your claim. They’ll even remember your name.
If the worst does happen and your car is written off, we’ll make sure you receive the fair market value. No plucky figures out of thin air.
We'll keep you moving and give you £150 towards your insurance excess.
Dine out on us with free 6-month Taste Card, packed with discounts and deals on dining, drinks and cinema tickets. Delicious.
We’ll get you back behind the wheel in a like-for-like replacement. Making sure you’re driving around in something you’re used to.
You won’t be making a claim with your insurer, so you won’t lose your no-claims. And we’re not about to take it off you.
It’s not just the car that’s had a nasty shock. We’ll make sure you and your passengers are well looked after if you need it, for as long as you need it.
We’ll throw in a £150 fuel card to help you get back on the road, and a whole lot further. See members page for More details.
A temporary replacement vehicle to nip about in while yours is being repaired.
Enterprise car rental discount. Available to use anywhere in the world, even when you’re not in your vehicle, we’ll still be helping make sure you’re in a great one.
Club | Your insurer | ||
|---|---|---|---|
| No excess to pay if you’re not at fault | |||
| Same day like for like replacement vehicle | |||
| Keep your no-claims bonus clean | |||
| Approved repairers and vehicle manufacturer genuine first hand parts | |||
| £150 towards your excess if you’re at fault | |||
| Free £150 fuel card if involved in an accident | |||
| Free 6 months taste card** T&C apply | |||
| Up to 15% off enterprise car rental discount. |
Honestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. And, best of all, it won’t cost you a penny. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.
Dealing with your insurer can be a car crash in itself. And that’s if you manage to get through to them. We avoid any third wheeling, dealing with everything on your behalf. Not just saving you the stress and time, but protecting you from that god-awful elevator music they’d have you listening to.
Believing in complete transparency, we make sure you’re never hit by any hidden costs — or any nasty surprises along the way.
Your claim is covered through your membership and, if the accident wasn't your fault, we recover all costs from the other party's insurer.
We also don’t charge you extra if you are at fault. Quite the opposite. We’ll put £150 towards your excess, so you’re only responsible for any uninsured costs, such as the remaining policy excess amount.
The only time we would charge you is if we find out you’re making a fraudulent claim — for example, a staged accident. In this situation, you’d be liable for all hire car charges.
Not one bit.
If you claim through us and it’s not your fault, you won't pay a penny of excess and we’ll protect your no-claims. Even if you are at fault, we’ll put £150 towards your excess.
The only thing that could potentially change is your insurance premium, but even that wouldn’t increase as much as if your insurer handled the claim.