Make a claim

Accidents happen. Claimsline sorts them.

To make a motor claim

0333 006 8282

Estimated wait: under 3 minutes

We’ll be even quicker, if you have the following to hand:

  • The date, time and location
  • The damage to your vehicle
  • Your registration number
  • Any third-party information
To talk about an existing claim:

0333 188 6700

Cars aren’t the only thing you bump.

Start a motorbike or personal injury claim now.

Had an accident that wasn’t your fault? Don’t call your insurer.

Yep, you heard us. While insurers tend to go round in roundabouts after an accident, we just want to help. And whether that’s roadside recovery, providing a same-day like-for-like replacement or arranging all the repairs, we save you time and a whole load of hassle. Add in the fact you won’t have to spend a penny in excess and we typically pick up the phone in 3 minutes whenever you need us, and you have everything you need to focus on the most important thing: you.

Miles better

When we manage your claim, we manage the whole claim. Offering a bootload of added benefits from that first call to the final pay-out.

Accident recovery

If your car isn’t driveable, we’ll send someone to recover and get it into one of our manufacturer approved garages. Not Mick’s down the road.

No excess

If you’re not at fault, we won’t touch your excess save £537* on average.

Dedicated claims handler

There’s nothing worse than explaining yourself over and over again, so we pair you with one handler throughout your claim. They’ll even remember your name.

It’s a write off

If the worst does happen and your car is written off, we’ll make sure you receive the fair market value. No plucky figures out of thin air.

Replacement vehicle

We’ll get you back behind the wheel in a like-for-like replacement. Making sure you’re driving around in something you’re used to.

Safe no-claims

You won’t be making a claim with your insurer, so you won’t lose your no-claims. And we’re not about to take it off you.

Personal injury support

It’s not just the car that’s had a nasty shock. We’ll make sure you and your passengers are well looked after if you need it, for as long as you need it.

The last thing you need after a crash is another headache.

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You’ve got questions.

We’ve got answers.

View full FAQs

Honestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.

Dealing with your insurer can be a car crash in itself. And that’s if you manage to get through to them. We avoid any third wheeling, dealing with everything on your behalf. Not just saving you the stress and time, but protecting you from that god-awful elevator music they’d have you listening to.

Believing in complete transparency, we make sure you’re never hit by any hidden costs — or any nasty surprises along the way.

We also don’t charge you extra if you are at fault.

The only time we would charge you is if we find out you’re making a fraudulent claim — for example, a staged accident. In this situation, you’d be liable for all hire car charges.

Not one bit.

If you claim through us and it’s not your fault, you won't pay a penny of excess and we’ll protect your no-claims.

The only thing that could potentially change is your insurance premium, but even that wouldn’t increase as much as if your insurer handled the claim.

  • Claim Management Company of the Year

    Personal Injury Awards, Finalist 2023
  • Claims Team of the Year

    Broker Innovation Awards, Finalist 2023
  • Overall Scale up Business of the Year

    Scale Up Awards, Finalist 2022

© Copyright 2024 Claimsline Group Ltd. All Rights Reserved.

Claimsline.com is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 217654795. Registered with the Information Commissioner's Office; registration number ZA059156.You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor.***Where we reference "Our membership has already saved customers an incredible £8 million and counting!" Since we began we have helped 16,709 clients who we have provided a replacement vehicle to as of 2nd May 2023, over the past twelve months the average excess saved was £537. Claimsline Group Ltd is authorised and regulated by the Financial Conduct Authority in respect of regulated claims management activities FRN Number is 831196. As published in The Times on 24/09/23, The Daily Mail 08/10/23, The Guardian 09/09/23.