Like-for-like replacement vehicle services

Same-day like-for-like replacement vehicle with a £150 fuel card if the accident wasn’t your fault. Keep your no-claims bonus safe, with no excess to pay and benefit from a comparable vehicle for the entire duration of your car being off the road.

Car replacement after a non-fault accident

Let's get you back to your routine – give us a call today to set up your like-for-like replacement vehicle.

A non-fault accident shouldn't disrupt anyone's life. If you've been in an accident that wasn't your fault, you’re legally entitled to a replacement vehicle. Claimsline is here to put you back on the road with a comparable replacement vehicle on the same day.

Post-accident vehicle replacement services

When in an accident that it’s not your fault, we can provide a like-for-like replacement vehicle at no cost to you. All the associated expenses of the replacement are on at-fault driver’s insurance, which assumes responsibility as the insurer for the costs in the road traffic accident.

Like-for-like replacement vehicle

While your own vehicle is undergoing repairs at our dedicated body shops, your like-for-like replacement vehicle will be promptly delivered to you, ensuring you can get swiftly back on the road.

Your insurer will not be responsible for covering the cost of the vehicle. Our commitment is to provide you with a like-for-like group replacement vehicle, ensuring it is the same size as your own vehicle.

Same day vehicle

Claimsline aims to get you back on the road seamlessly with a like-for-like vehicle on the same day. This service remains in place until your own vehicle is ready for collection from the repair centre.

Get back to your routine smoothly with our like-for-like replacement vehicles. In a non-fault accident, all associated costs for the replacement vehicle claim are directed to the at-fault driver’s insurance company, ensuring your peace of mind throughout the process. 

Get in touch today to find out which hire vehicles are available.

Your own dedicated claims handler

You’ll have your own dedicated claims handler to assist you throughout your non-fault claim. They will be your primary point of contact, addressing any questions, concerns, or update requests you may have. You won't navigate this process alone; your claims handler is there to support you and available to assist with your replacement vehicle. 

You’re legally entitled to a replacement car if yours is in a collision caused by someone else and is no longer roadworthy. We understand how challenging this situation can be, and our dedicated team is here to support you in getting back on the road with a replacement vehicle.

Claimsline Vs insurers

Claimsline

No excess to pay if you’re not at fault, saving on average £537

We’ll make sure you keep your no-claims bonus safe

Same day like-for-like replacement vehicle

Credit Hire on a comparable vehicle

Credit Hire on a comparable vehicle

Dedicated claims handler with personalised service

Insurance companies

You’ll be left with your excess to pay

Lose your no claims bonus unless you pay extra to protect it

Increased Premiums

Basic courtesy car at best

Use of second-hand parts in vehicle repairs

Long waiting times

Don’t call your insurer to get your replacement vehicle

After your non-fault accident, Claimsline has you covered with like-for-like group replacement vehicles. While your claim is underway, rest assured that you can hit the road again in a comparable replacement vehicle. Insurance policies rarely cover like-for-like replacement vehicles, whereas we can get you back in the same car regardless of your policy.

As part of our Accident Management Services, we offer Credit Hire on a comparable vehicle, which is claimed back from the insurance of the at-fault party as part of your non-fault accident claim.

Contact Claimsline today to secure your replacement vehicle.

Get your like-for-like replacement vehicle with Claimsline

Throughout the entire time your vehicle is off the road, you’ll have a comparable vehicle - and here’s the best part: no excess to worry about zero cost on your end and no interruption to your daily routine. Our dedicated team is here to swiftly help you with a like-for-like vehicle that matches your needs.

Compared to your insurer, with Claimsline you won’t be left without the specification of a vehicle that feels unfamiliar to you. We’ll provide you with a comparable vehicle that matches both the size and specifications of your own.

You’re not the first, and you definitely won’t be the last. Join 18,000 happy motorists we’ve already rescued.

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You’ve got questions.

We’ve got answers.

View full FAQs

Honestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. And, best of all, it won’t cost you a penny. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.

Dealing with your insurer can be a car crash in itself. And that’s if you manage to get through to them. We avoid any third wheeling, dealing with everything on your behalf. Not just saving you the stress and time, but protecting you from that god-awful elevator music they’d have you listening to.

Believing in complete transparency, we make sure you’re never hit by any hidden costs — or any nasty surprises along the way.

Your claim is covered through your membership and, if the accident wasn't your fault, we recover all costs from the other party's insurer.

We also don’t charge you extra if you are at fault. Quite the opposite. We’ll put £150 towards your excess, so you’re only responsible for any uninsured costs, such as the remaining policy excess amount.

The only time we would charge you is if we find out you’re making a fraudulent claim — for example, a staged accident. In this situation, you’d be liable for all hire car charges.

Not one bit.

If you claim through us and it’s not your fault, you won't pay a penny of excess and we’ll protect your no-claims. Even if you are at fault, we’ll put £150 towards your excess.

The only thing that could potentially change is your insurance premium, but even that wouldn’t increase as much as if your insurer handled the claim.

  • Claim Management Company of the Year

    Personal Injury Awards, Finalist 2023
  • Claims Team of the Year

    Broker Innovation Awards, Finalist 2023
  • Overall Scale up Business of the Year

    Scale Up Awards, Finalist 2022

© Copyright 2024 Claimsline Group Ltd. All Rights Reserved.

Claimsline.com is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 217654795. Registered with the Information Commissioner's Office; registration number ZA059156. Where the service is offered at No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period. You do not need to use a claims management company to make a Personal Injury claim; you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive. You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor. *We saved on average clients £537* Over the past 12 months, from 2nd May 2022 to 2nd May 2023, we provided a replacement vehicle to 4,092 clients, and we are pleased to report that none of them had to pay any excess. Our clients have saved an average of £537, which is based on the average excess amount that our clients would have had to pay during that period. **We'll pay £150 towards your excess fee if you're responsible for an accident. How do we do this? When you come to collect your car after repairs are completed, we'll provide credit against your excess payment of £150. In order for us to credit £150 you must be using one of our approved BS 10125 repairers. ***Where we reference "Our membership has already saved customers an incredible £8 million and counting!" Since we began we have helped 16,709 clients who we have provided a replacement vehicle to as of 2nd May 2023, over the past twelve months the average excess saved was £537. Claimsline Group Ltd is authorised regulated by the Financial Conduct Authority in respect of regulated claims management activities FRN Number is 831196. As published in The Times on 24/09/23, The Daily Mail 08/10/23, The Guardian 09/09/23.