Make a personal injury claim
Never adding insult to injury
100% no-win-no-fee*. Friendly service. Award winning panel of solicitors.
Whatever’s happened, we’re here
Any bump at all?
If you’re hurt and it wasn’t your fault, we’re on hand to get you what you deserve.
Knocked off your bike?
We cover all accidents on two wheels. With or without a motor.
Crashed while cycling?
We’ll help you get back in the saddle, with both hands on the handlebars.
Bump on the road?
A car. A van. An L-reg Cinquecento. Whatever you choose to drive, we'll look after you.
Where the service is offered at No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this, but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period.
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For personal injury where the service is offered at No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this, but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive
It doesn’t hurt to claim
Whether you’ve had a scrape on the road or a knock on the head, our panel of respected personal injury solicitors will do all they can to help. All you need to do is start a claim, and they’ll take it from there.
1 | Submit the details of your accident. Where were you? When did it happen? Were you at fault? |
2 | One of the team will give you a call to talk through things in more detail. Completely free of charge. |
3 | If you’re happy to proceed, we’ll pair you with one of our panel, and go from there. |
Save yourself a world of pain. Call Claimsline.
You’ve got questions.
We’ve got answers.
View full FAQsHonestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. And, best of all, it won’t cost you a penny. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.
Dealing with your insurer can be a car crash in itself. And that’s if you manage to get through to them. We avoid any third wheeling, dealing with everything on your behalf. Not just saving you the stress and time, but protecting you from that god-awful elevator music they’d have you listening to.
Believing in complete transparency, we make sure you’re never hit by any hidden costs — or any nasty surprises along the way.
Your claim is covered through your membership and, if the accident wasn't your fault, we recover all costs from the other party's insurer.
We also don’t charge you extra if you are at fault. Quite the opposite. We’ll put £150 towards your excess, so you’re only responsible for any uninsured costs, such as the remaining policy excess amount.
The only time we would charge you is if we find out you’re making a fraudulent claim — for example, a staged accident. In this situation, you’d be liable for all hire car charges.
Not one bit.
If you claim through us and it’s not your fault, you won't pay a penny of excess and we’ll protect your no-claims. Even if you are at fault, we’ll put £150 towards your excess.
The only thing that could potentially change is your insurance premium, but even that wouldn’t increase as much as if your insurer handled the claim.