Post-accident vehicle repair service
Having a car accident can leave you without your vehicle for a while, and the inconvenience of having no car adds to the pressure of an already stressful situation. Claimsline is on hand as your accident management company to guide you through the repair process, with same day like for like replacement vehicles.
Vehicle repair after an accident
We offer a reliable and quick response to your car repairs after an accident, prioritising your safety and satisfaction.
We know how important a vehicle is to everyday life, whether it’s to get to work or to pick up your children from school.
We don’t just offer car repairs, our team of expert technicians repair all kind of vehicles, such motorcycles, and bicycles.
How it works - our hassle-free process
Repairing your vehicle after an accident is easy with Claimsline, thanks to our straightforward, step-by-step process
1 | Call ClaimslineReach out to us immediately following an accident, and our dedicated team will be ready to assist you. |
2 | Assessment and assistanceWe'll quickly assess your situation and provide immediate assistance to ensure your safety and well-being. |
3 | Vehicle recovery and repairOur team will arrange for your vehicle to be recovered, taking it to a secure location for assessment and repairs. |
4 | Seamless coordinationWe'll handle all the details, from liaising with insurance companies to arranging a replacement vehicle if needed. |
Starting vehicle repairs
Get your vehicle repairs started as soon as possible with our team, we are able to assist you 24/7 to help you kickstart the repair process. Our team will focus on getting your car repaired as efficiently as possible for you.
Co-ordination with recovery service
Our approved recovery services will be contacted at the start of the claim, meaning we can liaise with them to streamline the car repair process. We will ensure that the recovery journey is quick, and we can then begin repairing the vehicle at our earliest convenience. Our aim is to make sure you have the smallest amount of time without a vehicle as possible and to get you back on the road.
Why choose Claimsline’s vehicle repair service?
Our vehicle repair services offer the most streamlined solution to your car accidents and claims. Liaising with the recovery team from the beginning of the journey means we will not need to chase paperwork or recovery teams to get your car back on the road, whilst offering a same-day like-for-like replacement vehicle.
We offer a car repair service that works alongside the recovery team and claims team, so everything we do will be to get your vehicle back in perfect condition.
No second hand parts used in repairs
We only use approved repairers with first-hand parts, whereas most insurers will use second hand parts. Our team of experts have access to the latest technology and manufacturer parts to get the best repairs possible.
BS10125 is an industry standard specification that details the minimum a repairer must carry out on a vehicle following an accident. It is designed to ensure garages always match the manufacturer’s specifications, and, more importantly, makes sure your car is roadworthy and safe to drive after being repaired.
Free Fuel £150 Card
Get a free £150 fuel card when using Claimsline, a perk which you won’t get with insurers. Whilst your vehicle is being repaired, you don’t need to worry about fueling the replacement car.
No excess if you’re not at fault
You’ll not have to pay any excess if you’re not at fault, saving an average of over £500* per accident. Most insurers will charge you a compulsory excess upfront, adding to your stress.
Our simple three step process
If an accident is your fault, we’ll be on hand to help with any repairs. And it couldn’t be simpler to get started.
1 | Tell your insurer you’re making a claim. They’ll provide a claim reference number you can pass on to us for your vehicle repair. |
2 | Our approved repairer will estimate the damage and get the thumbs up from your insurer. |
3 | When you come to collect your vehicle after repairs, we’ll take £150 off your excess. You’ll just need to cover the rest. |
You’re not the first, and you definitely won’t be the last. Join 18,000 happy motorists we’ve already rescued.
Don’t wait for your insurer
Time is of the essence following an accident. Waiting for your insurer can lead to unnecessary delays and potential costs. With our repair services, we bypass these waiting times, offering you a faster response and resolution.
This means getting your vehicle repaired without delay, getting you back on the road in no time. We offer like for like vehicle replacement whilst your vehicle is being repaired.
You’ve got questions.
We’ve got answers.
View full FAQsHonestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. And, best of all, it won’t cost you a penny. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.
Dealing with your insurer can be a car crash in itself. And that’s if you manage to get through to them. We avoid any third wheeling, dealing with everything on your behalf. Not just saving you the stress and time, but protecting you from that god-awful elevator music they’d have you listening to.
Believing in complete transparency, we make sure you’re never hit by any hidden costs — or any nasty surprises along the way.
Your claim is covered through your membership and, if the accident wasn't your fault, we recover all costs from the other party's insurer.
We also don’t charge you extra if you are at fault. Quite the opposite. We’ll put £150 towards your excess, so you’re only responsible for any uninsured costs, such as the remaining policy excess amount.
The only time we would charge you is if we find out you’re making a fraudulent claim — for example, a staged accident. In this situation, you’d be liable for all hire car charges.
Not one bit.
If you claim through us and it’s not your fault, you won't pay a penny of excess and we’ll protect your no-claims. Even if you are at fault, we’ll put £150 towards your excess.
The only thing that could potentially change is your insurance premium, but even that wouldn’t increase as much as if your insurer handled the claim.