Accident recovery services

In the unsettling moments following a car accident, knowing you have immediate, reliable support can make all the difference. At Claimsline, we specialise in providing fast and dependable vehicle recovery services, designed to offer you a stress-free experience from the moment you call us. Our priority is to ensure your safety and peace of mind, with quick response times across the nation, 24/7.

How it works - our hassle-free process

Repairing your vehicle after an accident is easy with Claimsline, thanks to our straightforward, step-by-step process
1

Call Claimsline

Reach out to us immediately following an accident, and our dedicated team will be ready to assist you.

2

Assessment and assistance

We'll quickly assess your situation and provide immediate assistance to ensure your safety and well-being.

3

Vehicle recovery and repair

Our team will arrange for your vehicle to be recovered, taking it to a secure location for assessment and repairs.

4

Seamless coordination

We'll handle all the details, from liaising with insurance companies to arranging a replacement vehicle if needed.

Why choose our accident recovery service?

When it comes to accident recovery, our services stand out for their commitment to your convenience and satisfaction:

Keep your ‘No claims’ bonus safe

Our service is designed to protect your no-claims bonus. We handle your accident claim directly, ensuring that your insurance record remains unaffected. This approach keeps your premiums stable and your no-claims bonus intact.

Zero excess payment

With Claimsline, if you're not at fault in an accident, you won't pay any excess, saving you an average of £537*. This policy underscores our commitment to providing financial benefits to our clients, ensuring that the aftermath of an accident doesn't burden you with unexpected costs.

Hire vehicle with £150 free fuel card

Not only do we arrange for a same-day replacement vehicle to keep you mobile, but we also provide a free £150 fuel card to help cover your travel costs. This offer, exclusive to our members, adds an extra layer of value, demonstrating our dedication to comprehensive support and convenience.

Comprehensive vehicle support

Our recovery services are not limited to cars; we provide comprehensive support for all types of vehicles, including motorcycles and bicycles. Understanding that accidents impact a wide range of road users, we've tailored our recovery solutions to meet the needs of every client, regardless of their mode of transport.

You’re not the first, and you definitely won’t be the last. Join 18,000 happy motorists we’ve already rescued.

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Don’t wait for your insurer - call Claimsline

Time is of the essence following an accident. Waiting for your insurer can lead to unnecessary delays and potential costs. With our direct accident management services, we bypass these waiting times, offering you a faster response and resolution. This means getting your vehicle recovered and beginning the repair process without delay, streamlining your path to normalcy.

Our accident recovery services

Our comprehensive accident recovery services are designed to address every aspect of your needs in the aftermath of a car accident. With Claimsline, you benefit from:

Immediate roadside assistance

Our team is dispatched as soon as you call, providing you with the immediate support needed at the scene of the accident. This swift response minimises any additional risk to you and your vehicle by ensuring that you're moved to safety and your vehicle is secured as quickly as possible.

Comprehensive damage assessment

Our experts conduct a thorough evaluation of your vehicle to determine the best course of action for repairs, using the latest technology and techniques.

Coordination with repair centres

Our relationship with approved repair centres allows for a seamless repair process. We liaise directly with the centres to ensure your vehicle is repaired to its pre-accident condition as soon as possible. Our goal is to minimise your vehicle's downtime and get you back on the road quickly.

Get back on the road faster

At Claimsline, we're committed to minimising the disruption to your life following a car accident. Our team works diligently to ensure that your vehicle recovery, assessment, and repair process is as swift and efficient as possible, prioritising your needs every step of the way. We understand the importance of getting you back on the road quickly and safely, reducing the impact of the car accident on your daily life.

You’ve got questions.

We’ve got answers.

View full FAQs

Honestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. And, best of all, it won’t cost you a penny. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.

Dealing with your insurer can be a car crash in itself. And that’s if you manage to get through to them. We avoid any third wheeling, dealing with everything on your behalf. Not just saving you the stress and time, but protecting you from that god-awful elevator music they’d have you listening to.

Believing in complete transparency, we make sure you’re never hit by any hidden costs — or any nasty surprises along the way.

Your claim is covered through your membership and, if the accident wasn't your fault, we recover all costs from the other party's insurer.

We also don’t charge you extra if you are at fault. Quite the opposite. We’ll put £150 towards your excess, so you’re only responsible for any uninsured costs, such as the remaining policy excess amount.

The only time we would charge you is if we find out you’re making a fraudulent claim — for example, a staged accident. In this situation, you’d be liable for all hire car charges.

Not one bit.

If you claim through us and it’s not your fault, you won't pay a penny of excess and we’ll protect your no-claims. Even if you are at fault, we’ll put £150 towards your excess.

The only thing that could potentially change is your insurance premium, but even that wouldn’t increase as much as if your insurer handled the claim.

The faster, cheaper, and less stressful way to deal with an accident.

Call us 0333 006 8282
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  • Claim Management Company of the Year

    Personal Injury Awards, Finalist 2023

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    Broker Innovation Awards, Finalist 2023

  • Overall Scale up Business of the Year

    Scale Up Awards, Finalist 2022

© Copyright 2024 Claimsline Group Ltd. All Rights Reserved.

Claimsline.com is a trading style of Claimsline Group Ltd, registered in England and Wales, Company registration number 09071409. Registered Office: C/O Burton Varley Ltd, Suite 3, 2nd Floor, Didsbury House, 748 - 754 Wilmslow Road, Manchester, United Kingdom, M20 2DW. VAT registration number 217654795. Registered with the Information Commissioner's Office; registration number ZA059156. Where the service is offered at No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period. You do not need to use a claims management company to make a Personal Injury claim; you can do this yourself for free using the Claims Injury Portal if your claim falls under its remit. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive. You can find our terms of use, privacy policy and our cookie policy here. Claimsline Group Ltd is a claims management company. Any solicitor or car hire company we recommend you to is an independent professional from whom you will receive impartial and confidential advice. You are free to choose another solicitor. *We saved on average clients £537* Over the past 12 months, from 2nd May 2022 to 2nd May 2023, we provided a replacement vehicle to 4,092 clients, and we are pleased to report that none of them had to pay any excess. Our clients have saved an average of £537, which is based on the average excess amount that our clients would have had to pay during that period. **We'll pay £150 towards your excess fee if you're responsible for an accident. How do we do this? When you come to collect your car after repairs are completed, we'll provide credit against your excess payment of £150. In order for us to credit £150 you must be using one of our approved BS 10125 repairers. ***Where we reference "Our membership has already saved customers an incredible £8 million and counting!" Since we began we have helped 16,709 clients who we have provided a replacement vehicle to as of 2nd May 2023, over the past twelve months the average excess saved was £537. Claimsline Group Ltd is authorised regulated by the Financial Conduct Authority in respect of regulated claims management activities FRN Number is 831196. As published in The Times on 24/09/23, The Daily Mail 08/10/23, The Guardian 09/09/23.