Accident recovery services
In the unsettling moments following a car accident, knowing you have immediate, reliable support can make all the difference. At Claimsline, we specialise in providing fast and dependable vehicle recovery services, designed to offer you a stress-free experience from the moment you call us. Our priority is to ensure your safety and peace of mind, with quick response times across the nation, 24/7.
How it works - our hassle-free process
Repairing your vehicle after an accident is easy with Claimsline, thanks to our straightforward, step-by-step process
1 | Call ClaimslineReach out to us immediately following an accident, and our dedicated team will be ready to assist you. |
2 | Assessment and assistanceWe'll quickly assess your situation and provide immediate assistance to ensure your safety and well-being. |
3 | Vehicle recovery and repairOur team will arrange for your vehicle to be recovered, taking it to a secure location for assessment and repairs. |
4 | Seamless coordinationWe'll handle all the details, from liaising with insurance companies to arranging a replacement vehicle if needed. |
Why choose our accident recovery service?
When it comes to accident recovery, our services stand out for their commitment to your convenience and satisfaction:
Keep your ‘No claims’ bonus safe
Our service is designed to protect your no-claims bonus. We handle your accident claim directly, ensuring that your insurance record remains unaffected. This approach keeps your premiums stable and your no-claims bonus intact.
Zero excess payment
With Claimsline, if you're not at fault in an accident, you won't pay any excess, saving you an average of £537*. This policy underscores our commitment to providing financial benefits to our clients, ensuring that the aftermath of an accident doesn't burden you with unexpected costs.
Hire vehicle with £150 free fuel card
Not only do we arrange for a same-day replacement vehicle to keep you mobile, but we also provide a free £150 fuel card to help cover your travel costs. This offer, exclusive to our members, adds an extra layer of value, demonstrating our dedication to comprehensive support and convenience.
Comprehensive vehicle support
Our recovery services are not limited to cars; we provide comprehensive support for all types of vehicles, including motorcycles and bicycles. Understanding that accidents impact a wide range of road users, we've tailored our recovery solutions to meet the needs of every client, regardless of their mode of transport.
You’re not the first, and you definitely won’t be the last. Join 18,000 happy motorists we’ve already rescued.
Don’t wait for your insurer - call Claimsline
Time is of the essence following an accident. Waiting for your insurer can lead to unnecessary delays and potential costs. With our direct accident management services, we bypass these waiting times, offering you a faster response and resolution. This means getting your vehicle recovered and beginning the repair process without delay, streamlining your path to normalcy.
Our accident recovery services
Our comprehensive accident recovery services are designed to address every aspect of your needs in the aftermath of a car accident. With Claimsline, you benefit from:
Immediate roadside assistance
Our team is dispatched as soon as you call, providing you with the immediate support needed at the scene of the accident. This swift response minimises any additional risk to you and your vehicle by ensuring that you're moved to safety and your vehicle is secured as quickly as possible.
Comprehensive damage assessment
Our experts conduct a thorough evaluation of your vehicle to determine the best course of action for repairs, using the latest technology and techniques.
Coordination with repair centres
Our relationship with approved repair centres allows for a seamless repair process. We liaise directly with the centres to ensure your vehicle is repaired to its pre-accident condition as soon as possible. Our goal is to minimise your vehicle's downtime and get you back on the road quickly.
Get back on the road faster
At Claimsline, we're committed to minimising the disruption to your life following a car accident. Our team works diligently to ensure that your vehicle recovery, assessment, and repair process is as swift and efficient as possible, prioritising your needs every step of the way. We understand the importance of getting you back on the road quickly and safely, reducing the impact of the car accident on your daily life.
You’ve got questions.
We’ve got answers.
View full FAQsHonestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. And, best of all, it won’t cost you a penny. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.
Dealing with your insurer can be a car crash in itself. And that’s if you manage to get through to them. We avoid any third wheeling, dealing with everything on your behalf. Not just saving you the stress and time, but protecting you from that god-awful elevator music they’d have you listening to.
Believing in complete transparency, we make sure you’re never hit by any hidden costs — or any nasty surprises along the way.
Your claim is covered through your membership and, if the accident wasn't your fault, we recover all costs from the other party's insurer.
We also don’t charge you extra if you are at fault. Quite the opposite. We’ll put £150 towards your excess, so you’re only responsible for any uninsured costs, such as the remaining policy excess amount.
The only time we would charge you is if we find out you’re making a fraudulent claim — for example, a staged accident. In this situation, you’d be liable for all hire car charges.
Not one bit.
If you claim through us and it’s not your fault, you won't pay a penny of excess and we’ll protect your no-claims. Even if you are at fault, we’ll put £150 towards your excess.
The only thing that could potentially change is your insurance premium, but even that wouldn’t increase as much as if your insurer handled the claim.