Make a motorbike claim
The only number to call after an accident
Not your insurer. Definitely not your dad. Call Claimsline and save your time, money and sanity with our completely free service*.
Get a handle on things
Skip the excess
If you’re not at fault, we don’t charge an excess. Rescuing a cool £537* from your insurer on average.
Protect your no-claims
Your insurer can’t take away your no claims if you never claim with them. But claim with us, and it’ll be even safer.
Fix your ride
We’ll pick up your bike and drop it at an approved repair shop quicker than you can say ’help, I’ve had an accident’.
And get back in the saddle
We'll pay £150 towards your excess fee if you're responsible for an accident. How do we do this? When you come to collect your car after repairs are completed, we'll provide credit against your excess payment of £150. In order for us to credit £150 you must be using one of our approved BS 10125 repairers.
Miles better
When we manage your claim, we manage the whole claim. Offering a bootload of added benefits from that first call to the final pay-out.
Accident recovery
If your bike isn’t driveable, we’ll send someone to recover and get it into one of our manufacturer approved garages. Not Mick’s down the road.
No excess
If you’re not at fault, we won’t touch your excess save £537* on average. If you are, don’t panic, we’ll give you £150 to go towards the cost.
Dedicated claims handler
There’s nothing worse than explaining yourself over and over again, so we pair you with one handler throughout your claim. They’ll even remember your name.
It’s a write off
If the worst does happen and your bike is written off, we’ll make sure you receive the fair market value. No plucky figures out of thin air.
£150 towards your excess if you’re at fault
We'll keep you moving and give you £150 towards your insurance excess.
Free 6 months taste card (members only)
Dine out on us with free 6-month Taste Card, packed with discounts and deals on dining, drinks and cinema tickets. Delicious.
Replacement Bike
We’ll get you back om two wheel in a like-for-like replacement. Making sure you’re driving around in something you’re used to.
Safe no-claims
You won’t be making a claim with your insurer, so you won’t lose your no-claims. And we’re not about to take it off you.
Personal injury support
It’s not just the bike that’s had a nasty shock. We’ll make sure you you are well looked after if you need it, for as long as you need it.
Free fuel card (Members only)
We’ll throw in a £150 fuel card to help you get back on the road, and a whole lot further. See members page for More details.
Courtesy bike even if you’re at fault
A temporary replacement vehicle to nip about in while yours is being repaired.
Up to 15% off Enterprise car rental (members only)
Enterprise car rental discount. Available to use anywhere in the world, even when you’re not in your vehicle, we’ll still be helping make sure you’re in a great one.
As featured in
**For personal injury where the service is offered at No win no Fee this means that a customer will typically pay 42% Inclusive of VAT of any amount recovered by a panel solicitor although this will be subject to your individual circumstances and the actual fee may be less than this, but it will never be more. A cancellation fee may be charged by a third party/panel solicitor if you cancel outside the cooling off period. We may receive a fee for introducing you to a third party/panel solicitor, this does not affect any compensation you may receive.
We know a shortcut
Whether you’ve had a bump, a bang or a boom, we’re here to make things easier after any accident. Because unlike your insurer, your wellbeing is our number one concern. Not the amount we’re about to shell out on helping you.
Who you gonna call?
Call Claimsline first before your insurer
The new way
Call Claimsline
Speak to an actual person in under 3 minutes |
Only deal with your personal Claims Manager |
Ourselves and our amazing partners settle everything for you, no questions asked |
The old way
Call your insurer
Spend 30 minutes trying to reach the right department |
Explain your details to every Tom, Dick and Harry |
Deal with everything on your own |
The road to recovery
Start your free claim
Let us know what’s happened and we’ll get straight on it. No hassle. No speed bumps. No charge.
Join the club
They say you can never be too prepared. But in the Claimsline Club, that’s exactly what you will be.
Insurers driving you up the wall? We’ll sort it.
You’ve got questions.
We’ve got answers.
View full FAQsHonestly, there isn’t one. We manage your whole claim for you — from the second you report it to the minute you're paid out. And, best of all, it won’t cost you a penny. The financial and legal obligation all rests on the at-fault insurance company and we’ll deal with them directly, on your behalf.
Dealing with your insurer can be a car crash in itself. And that’s if you manage to get through to them. We avoid any third wheeling, dealing with everything on your behalf. Not just saving you the stress and time, but protecting you from that god-awful elevator music they’d have you listening to.
Believing in complete transparency, we make sure you’re never hit by any hidden costs — or any nasty surprises along the way.
Your claim is covered through your membership and, if the accident wasn't your fault, we recover all costs from the other party's insurer.
We also don’t charge you extra if you are at fault. Quite the opposite. We’ll put £150 towards your excess, so you’re only responsible for any uninsured costs, such as the remaining policy excess amount.
The only time we would charge you is if we find out you’re making a fraudulent claim — for example, a staged accident. In this situation, you’d be liable for all hire car charges.
Not one bit.
If you claim through us and it’s not your fault, you won't pay a penny of excess and we’ll protect your no-claims. Even if you are at fault, we’ll put £150 towards your excess.
The only thing that could potentially change is your insurance premium, but even that wouldn’t increase as much as if your insurer handled the claim.